Terms of Service for Electrical Work

All electrical work will be limited to the services described in the estimate, proposal, or service agreement provided to the customer.

Any additional work discovered during the course of the project may require a revised estimate or customer approval before proceeding.

Estimates provided are based on the visible conditions at the time of inspection. Electrical systems may contain hidden conditions that cannot be determined without further investigation.

If additional work is required due to unforeseen conditions, the customer will be informed before additional work is performed.

All work performed by Andrew Ells-O’Brien follows the Massachusetts Electrical Code and local inspection requirements where applicable.

Permit requirements may vary depending on the scope of work and the municipality.

Payment terms will be outlined in the estimate or service agreement.

Typical payment terms may include:

• Payment due upon completion of service
• Deposits required for larger projects
• Additional progress payments for extended projects

Late payments may be subject to additional fees where permitted by law.

Customers are responsible for providing reasonable access to the electrical system and work areas during the scheduled service appointment.

Customers should also notify the electrician of any known electrical issues, hazards, or previous modifications to the electrical system.

Andrew Ells-O’Brien stands behind the quality of its workmanship.

Warranty coverage applies to installation labor for the period stated in the service agreement. Manufacturer warranties are the responsibility of the customer.

All electrical work is completed in a professional and workmanlike manner in accordance with applicable local and state electrical codes and manufacturer installation specifications. Workmanship is warranted for a period of one (1) year from the date of completion and covers defects directly related to installation. This warranty does not cover manufacturer defects in materials or equipment, normal wear and tear, misuse, alterations or repairs by others, damage caused by accidents or acts of nature, overloaded circuits beyond intended design, pre-existing conditions outside the original scope of work, or code changes after completion. Liability is limited to the repair or correction of defective workmanship and shall not exceed the original invoice amount. Warranty claims must be submitted in writing within the one (1) year warranty period, and reasonable access must be provided for inspection and correction.

Andrew Ells-O’Brien is not responsible for damages resulting from pre-existing electrical conditions or work performed by others prior to service.

Liability is limited to the value of the services performed.

Service may be declined or discontinued if unsafe conditions exist or if work requested violates electrical codes or safety standards.

These terms may be updated periodically to reflect changes in business practices or legal requirements.